T & C’s

Payment

I accept the following forms of payment:

PayPal

Credit card payments through paypal (you do not require a PayPal account to make credit card purchases)

PayPal payments need to be made within 3 days of purchase or the order will be cancelled.

Shipping

Your package will be shipped using Royal Mail. Please note that once your package is shipped there will be no way to track it. Your package will be shipped to the address on your receipt unless I am informed otherwise.

Please contact me if you are interested in upgrading to tracked delivery, this will incur an extra charge.

Refunds and Exchanges

If you are not happy with your order please let me know, and I will issue you a refund or exchange, as long as the item was not used

Unfortunately no refund will be made for shipping.

You have up to 14 days to request a refund/exchange.

If the item is received damaged you have up to 7 days to let me know and I will be happy to exchange it for a new one

I am not responsible for lost, stolen or damaged merchandise.

Additional Policies and FAQs

Would you like to send this as a gift?

Items are wrapped beautifully and can be given as a gift directly by yourselves, or I can send them directly to the recipient. Please let me know if you want me to add a special note to the item purchased.

Custom orders are available on a case by case basis, please email me 🙂

Privacy Policy

I will only use your shipping and billing address, and contact information:

  • To communicate with you about your order
  • To fulfil your order
  • For legal reasons (like paying taxes)

Personal information is not used for any other purposes or passed onto any other 3rd parties.